01 — Data Controller

The personal data collected through formmilano.com is processed by FORM.

For any request concerning privacy, personal data, access, modification or deletion of information, users may contact FORM at:

studio@formmilano.com

02 — Data We Collect

FORM may collect personal data voluntarily provided by users through the website.

At the current stage of the website, this primarily includes the email address submitted when subscribing to the FORM newsletter.

The website may also process technical information generated during normal use of the website and information relating to interactions with newsletters, where applicable and permitted.

FORM does not request unnecessary personal information through the newsletter subscription form.

03 — Newsletter

Users may voluntarily subscribe to the FORM newsletter by entering their email address in the dedicated field available on formmilano.com.

The email address is used to manage the subscription and to send communications from FORM, including editorial content, brand updates, announcements, releases and other communications related to FORM.

Subscription to the newsletter is voluntary.

Users may unsubscribe at any time through the unsubscribe function included in newsletter communications.

04 — MailPoet

FORM uses MailPoet to manage newsletter subscriptions, mailing lists and newsletter communications.

Subscriber information, including email addresses and subscription status, may therefore be processed through the MailPoet software integrated into the FORM website.

Subscriber mailing-list data is stored within the website’s database.

Depending on the technical configuration and services used for sending emails, additional technical information necessary for delivery and management of newsletter communications may also be processed.

05 — Newsletter Engagement Data

FORM may collect information concerning interaction with newsletters in order to understand the effectiveness and relevance of its communications.

Where enabled and permitted, this may include information such as:

• newsletter delivery status;
• email openings;
• link clicks;
• unsubscribes;
• other engagement information.

MailPoet may use technologies such as tracking links, invisible images or similar technical mechanisms to determine whether an email has been opened or a link has been selected.

This information may be used to produce aggregate statistics and improve future FORM communications.

06 — Tracking Choice

FORM provides newsletter subscribers with a choice regarding the measurement of their interaction with newsletter communications.

Where a subscriber chooses not to allow such tracking, email openings and link clicks are not measured for that subscriber while they may continue receiving the FORM newsletter.

Users may therefore receive FORM communications without necessarily consenting to engagement tracking, according to the options made available through the newsletter system.

07 — Purposes of Processing

Personal data may be processed for the following purposes:

• managing newsletter subscriptions;
• sending FORM newsletters and communications;
• managing unsubscribe requests;
• ensuring the technical delivery of emails;
• maintaining the security and proper functioning of the website and newsletter system;
• measuring newsletter performance where applicable;
• understanding interaction with FORM communications where tracking has been permitted;
• complying with applicable legal obligations.

Personal data will not be used for purposes incompatible with those described in this Privacy Policy.

08 — Legal Basis

Newsletter communications are sent on the basis of the user’s voluntary request and, where required, consent.

Any optional measurement of newsletter interactions is handled according to the choices made available to the subscriber and the applicable privacy requirements.

Certain technical processing may also be necessary for the operation, security and delivery of the requested service or to comply with legal obligations.

09 — Data Retention

Personal data is retained only for as long as reasonably necessary for the purposes for which it was collected.

A newsletter subscriber’s email address may be retained for the duration of the subscription.

When a user unsubscribes, FORM will cease using the email address for ordinary newsletter communications, subject to any limited retention that may be necessary for technical, security or legal purposes.

Certain technical newsletter records may be retained according to the configuration and retention settings of the newsletter system.

10 — Data Sharing

FORM does not sell newsletter subscribers’ personal data.

Personal data may be accessible to technical service providers where this is necessary for the operation of the website, hosting, email delivery, newsletter management, security or other technical functions required to provide the service.

Such access is limited to what is necessary for the relevant service.

Services used by FORM may rely on their own technical infrastructure and service providers according to their respective privacy and data processing terms.

11 — Cookies and Similar Technologies

The website and the services integrated into it may use cookies or similar technologies where technically necessary or where permitted by the user’s choices.

Newsletter engagement measurement may also rely on technical mechanisms contained within emails, such as tracking links or small remote images used to determine whether a communication has been opened.

Where consent is legally required for a particular technology, it will be activated only in accordance with applicable consent requirements.

12 — User Rights

Subject to the conditions established by applicable data protection legislation, users may request:

• access to their personal data;
• correction of inaccurate or incomplete data;
• deletion of personal data;
• restriction of processing;
• objection to certain processing activities;
• withdrawal of consent where processing is based on consent;
• portability of their personal data where applicable.

Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

Users also have the right to lodge a complaint with the competent data protection authority where provided by applicable law.

13 — Unsubscribing

Every newsletter subscriber may withdraw from FORM communications at any time.

An unsubscribe option will be provided within newsletter communications.

Following an unsubscribe request, the user will no longer receive ordinary FORM newsletter communications unless they subsequently subscribe again.

14 — Security

FORM adopts reasonable technical and organisational measures intended to protect personal data against unauthorised access, alteration, disclosure, loss or misuse.

Nevertheless, no internet-based system can guarantee absolute security.

15 — Third-Party Services

formmilano.com may rely on external technical services necessary for the operation of the website and newsletter infrastructure.

Those services may process limited information according to their respective functions and privacy policies.

The use of such providers does not authorise them to use FORM subscriber information for unrelated purposes.

16 — Changes to This Privacy Policy

FORM may update this Privacy Policy when the website, newsletter system, services offered or applicable legal requirements change.

The latest version will always be made available on this page together with its most recent update date.

17 — Contact

For questions concerning this Privacy Policy or the processing of personal data, or to exercise applicable privacy rights, users may contact:

FORM
www.formmilano.com
studio@formmilano.com